Terms & Conditions
How your 10-year guarantee works
Your guarantee will begin after your installation is complete and only if you do not owe us any money under the contract.
Once your fitter has reported that your installation is complete, you have 3 days to check over your furniture to ensure you are happy with everything and to contact us regarding any concerns you may have. Any issues reported after these 3 days will be assessed under the guarantee terms and once your balance has been settled under the terms of your contract.
All Sliding Wardrobes come with a 5 Year Guarantee. Hinged door Wardrobes come with a 10 Year Guarantee.
The guarantee is subject to the following conditions:
- The furniture has been installed by Skylight Construction LTD in the U.K.
- The furniture has been used for normal domestic purposes only.
- The guarantee is personal to you and is not transferable.
- You have properly cared for and used the goods and followed any instructions provided by us, particularly in the case of high gloss furniture.
- The furniture has not been altered, or interfered with, by any persons not authorised to do so by Skylight Construction LTD.
- Any repair work must be undertaken by Skylight Construction LTD. This does not include the fitting/replacement of the items listed below which are not covered under our guarantee.
- Any parts removed during repair works that are subsequently replaced become the property of Skylight Construction LTD.
- In the case of hinges not working properly, we will supply them to you. For changing the hinges we will charge fitting charges only.
The guarantee does not cover:
- Any damage caused by wear and tear.
- Natural wear and tear.
- Natural colour fading caused by prolonged exposure to direct sunlight.
- Movement of wardrobe infill or worktop caused by natural movement of the house’s structure for installations over 30 days old. This also includes settlement of furniture if fitted on top of carpet.
- Fitting of any small item replacements, for example handles, hanging rails, etc.
- Electrical and light fittings, bulbs, mirrors and glass.
- Door and drawer adjustments and caulking, refitting of drawers removed from drawer runners.
- Accidental damage caused as a result of an unexpected and non-deliberate action.
- If the furniture is required to be removed from the room’s structure, the guarantee does not cover re-decoration or damage to flooring. This will be the responsibility of the consumer to make good.
- All consumables required to replace faulty parts will be charged for; these include, but are not limited to, screws, filler, brackets, etc.
- Water damage and excessive moisture damage.
Please note: We shall at our discretion repair, replace or reinstall parts as required. Due to natural colour fading on your existing furniture there may be a slight colour variation in any items replaced, which is out of Skylight Construction LTD’s control.
Full payment, cancellation and fitting terms are set out on our Payment & Cancellation Terms page.
Note: Please have this reviewed by a legal professional before relying on it.